# Terms & Conditions **Last updated: [26/07/2026]** Welcome to Meiheal . These Terms & Conditions ("Terms") govern your access to and use of our website [www.meiheal.com] (the "Site") and your purchase of any products listed on the Site, including but not limited to breast pumps, digital scales, and other wellness and electronic devices ("Products"). By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site. --- ## 1. Eligibility You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By using the Site, you confirm that you meet this requirement and that all information you provide is accurate and complete. --- ## 2. Product Information We make reasonable efforts to display accurate descriptions, images, specifications, and pricing for all Products. However: - Colors, sizes, and appearance may vary slightly from what is shown due to display settings and manufacturing variation. - We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. - Product availability is not guaranteed until an order is confirmed. ### 2.1 Medical & Health Disclaimer Products such as breast pumps, digital scales, and similar wellness devices are intended for general personal use and, where applicable, home health monitoring or feeding support. They are **not intended to diagnose, treat, cure, or prevent any medical condition**, and do not replace professional medical advice. - Always read the manufacturer's instructions before use. - Consult a licensed physician, lactation consultant, or other qualified healthcare provider regarding any medical concerns, including breastfeeding, infant feeding, or health monitoring decisions. - If a Product malfunctions or you experience discomfort, pain, or an adverse reaction during use, discontinue use immediately and seek medical advice if needed. --- ## 3. Orders & Payment - All orders are subject to acceptance and availability. - We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is canceled after payment, you will receive a full refund. - Prices are listed in [Insert Currency] and are subject to change without notice. The price charged will be the price displayed at the time of order confirmation. - Payment must be made in full at the time of ordering through the payment methods available on the Site. --- ## 4. Shipping & Delivery - Estimated delivery times are provided for guidance only and are not guaranteed. - Risk of loss and title for Products pass to you upon delivery to the shipping carrier, unless otherwise required by applicable law. - Shipping fees, if applicable, will be displayed at checkout before order confirmation. - We are not responsible for delays caused by the shipping carrier, customs, or circumstances outside our control. --- ## 5. Returns, Exchanges & Refunds Customer satisfaction matters to us, but due to the personal and hygiene-sensitive nature of certain Products, the following policy applies: ### 5.1 Hygiene-Sensitive Products For health and safety reasons, **breast pumps and any Product that comes into direct contact with the body** (including but not limited to feeding accessories, flanges, and similar components) **cannot be returned or exchanged once the packaging has been opened**, except where the Product is defective or damaged upon arrival, or as required by applicable consumer protection law. ### 5.2 Non-Hygiene Products (e.g., Digital Scales, Electronic Accessories) - Unopened and unused Products may be returned within [Insert Number] days of delivery for a refund or exchange, provided they are in original packaging with all accessories and documentation included. - A copy of the original receipt or order confirmation is required. ### 5.3 Defective or Damaged Products If a Product arrives damaged, defective, or not as described, contact us within [Insert Number] days of delivery at [Insert Support Email] with your order number and photos of the issue. We will offer a replacement, repair, or refund in accordance with applicable law. ### 5.4 Refund Processing Approved refunds will be issued to the original payment method within [Insert Number] business days of us receiving and inspecting the returned item (where applicable). *Note: Consumer protection laws vary by country/state and may grant you rights beyond this policy (e.g., statutory cooling-off periods, warranty rights). Nothing in this section limits any non-waivable rights you have under applicable law.* --- ## 6. Warranty Where applicable, Products are covered by the manufacturer's warranty as described on the individual product page or included documentation. We are not the manufacturer and, except as required by law, do not provide additional warranties beyond what the manufacturer offers. --- ## 7. Intellectual Property All content on the Site — including text, graphics, logos, product images, and design — is the property of Meiheal or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent. --- ## 8. Prohibited Use You agree not to: - Use the Site for any unlawful purpose or in violation of these Terms. - Attempt to gain unauthorized access to the Site, other users' accounts, or our systems. - Resell Products purchased from the Site without our prior written authorization. - Submit false, misleading, or fraudulent information when placing an order. --- ## 9. Limitation of Liability To the maximum extent permitted by applicable law, Meiheal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Products, including but not limited to loss of data, loss of income, or personal injury resulting from misuse of a Product or failure to follow manufacturer instructions. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (including liability for death, personal injury caused by negligence, or defective products under consumer protection statutes). --- ## 10. Privacy Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. --- ## 11. Changes to These Terms We may update these Terms from time to time. Changes take effect once posted on the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. --- ## 12. Governing Law These Terms are governed by the laws of [Insert Country/State], without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction], except where applicable consumer protection law provides otherwise. --- ## 13. Contact Us If you have questions about these Terms, please contact us at: **Meiheal** Email: admin@meiheal.com --- *This document is a general template and does not constitute legal advice. Please consult a qualified attorney familiar with e-commerce, consumer protection, and medical device regulations in your operating jurisdiction(s) before publishing.* Privacy
We value your privacy and maintain the confidentiality of your personal and health-related information.
Information collected during consultations is used solely for providing nutrition services, maintaining client records and improving our services.
Please refer to our Privacy Policy for detailed information regarding the collection, storage and use of your personal information.
Third-Party Links
This website may contain links to third-party websites, social media platforms or external resources for your convenience.
Mei Heal is not responsible for the content, privacy practices or accuracy of information provided by third-party websites.
Website Availability
We strive to keep our website available and up to date. However, we do not guarantee uninterrupted, error-free or secure access at all times.
We reserve the right to modify, suspend or discontinue any part of this website or its services without prior notice whenever necessary for maintenance, security or operational reasons.
Changes to These Terms
Mei Heal reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Any revisions will become effective immediately upon publication on this page. Continued use of our website or services after such changes constitutes your acceptance of the updated Terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the Mei Heal — Healthy Products, India.
Eligibility
By using our services, you confirm that:
- You are at least 18 years old, or using our services under the supervision of a parent or legal guardian.
- The information you provide is accurate, complete and truthful.
- You agree to keep your medical information updated whenever necessary.
18. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
